Human Factors Safety Training

Overview

The Human Factors Safety Training course provides participants with an introduction to the fundamental concepts of human factors and assists them to recognise, understand and mitigate human factors and errors on the airside.

Please note – this course is also available in French and Spanish

Historically, research estimates that 85% of aviation accidents are attributed to human factors.

Human Factors Safety Training helps build the defences that reduce and mitigate human errors at airports by developing an awareness of the individual factors that can impact human performance that lead to errors in the first place.

This online course will provide participants with an introduction to the fundamental concepts of human factors and assist them to recognise, understand and mitigate human factors and errors on the airside.

It is highly recommended that all airside workers, service providers and contractors undertake human factors safety training to increase their awareness of the influence of human performance on safety.

Learning Objectives

On completion of this module participants will be able to:

  • Understand the basic components of human factors and their relationship to safety.
  • Describe how human factors are related to airport operations and safety.
  • Improve safety through the application of basic human factors strategies.

Who Should Enrol?

  • All new employees that require initial safety training as part of their induction process.
  • Existing employees that require initial or recurrent safety training.
  • Personnel from airport stakeholders and service providers that operate at the airport.
  • Airport managers, supervisors or personnel with operations, safety or compliance responsibilities.
  • Personnel responsible for training and facilitating airside operational staff.
  • Anyone interested in a career in airport operations and/or safety.

Course Content

The Human Factors Safety Training course covers the following topics:

Understanding Human Factors

  • Human factors defined.
  • The importance of human factors in relation to safety.
  • The components of the human factors SHELL model.

Human Factors and Airport Safety

  • The relationship between human factors and safety management systems (SMS).
  • The key human factors that influence the effectiveness of a SMS.
  • The key human factors that influence human performance.

Dealing with Human Factor Errors

  • How errors occur due to latent conditions and active failures.
  • Main sources of human factor errors.
  • Strategies for dealing with human factor errors.

Assessment

This course includes an integrated online assessment.  

Candidates must successfully complete the assessment to receive a Certificate of Completion.

Course info

  • Language: English
  • Duration: 1.5 Hours
  • Level: Short Course
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$95.00 USD

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