The Airport Operations Diploma Program will provide participants with a broad understanding of Airport Operations in the areas of Airside Operations, Terminal and Landside Operations and Business Operations and prepare them with the knowledge to successfully address the operational and business needs of 21st century airports.
The Airport Operations Diploma Program will provide participants with:
To achieve the Airport Operations Diploma candidates must successfully complete the following three courses within a three-year time frame:
The Airside Operations course provides participants with a broad understanding of airside operations at an airport. Participants will develop an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system.The Airside Operations course consists of the following seven online modules:
The Terminal and Landside Operations course will teach participants how to optimize airport terminal and landside operations to provide a positive passenger experience in harmony with security requirements and revenue generating activities.
The Terminal and Landside Operations course consists of the following five online modules:
The Airport Business Operations course will provide participants with an understanding of airport business operations including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.
The Airport Business Operations course consists of the following seven online modules:
The ACI Airport Operations Diploma Programme is a comprehensive and systematic overview beneficial to all current and aspiring Airport leaders. The various modules illustrate today’s challenges and future requirements to enhance safety, security, customer satisfaction, environmental responsibility and community involvement…all within an increasingly complex regulatory framework.
Airport Duty Manager