Welcome to the DFWC Academy

Following the establishment of a new training partnership with ACI World and Ceventas, welcome to the new home for the DFWC Academy.

The academy has been created to raise standards across the duty free and travel retail industry through the provision of bespoke educational standards and training programmes specific to our unique industry.

Our courses are relevant to businesses which are active in all areas of the aviation, maritime, downtown and border shop channels.

Over the coming months the team will be working on a number of new online training courses including:

  • Certificate in Duty Free and Travel Retail
  • Responsible Retailing for Confectionery, Chocolate and Biscuits

 

New Certificate Course in Duty Free and Travel Retail early 2022

The development of a new Certificate Course in Duty Free & Travel Retail has begun, with a planned launch date in early 2022.

An Academic Advisory Group comprised of experienced executives from some of the industry’s leading stakeholders has been created and will guide the development of relevant, high quality, training courses.

The AAG has representatives from leading retailers: ARI, Dufry, Dubai Duty Free and Lagardère. Multi-category brand expertise is provided by representatives from Brown Forman, Duty Free Global, Imperial Tobacco, Lacoste, L’Oréal, Mondelez, and broader industry perspectives from the DFWC and TFWA.

The Group draws on training and development/human resources expertise complemented by commercial insights from retailer and brand companies.

For enrolment enquiries please contact our customer service team at enrolments@olc.aero

If you would like more information on this and other Academy initiatives, please contact gerard.murray@dfworldcouncil.com

Course info

  • Language: English
  • Level: Certificate
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