The Terminal and Landside Operations course will provide participants with the knowledge to optimize airport terminal and landside operations and provide a positive passenger experience in harmony with security requirements and revenue generating activities.
This course can be taken as a stand alone Certificate Programme or as part of the ACI Airport Operations Diploma Program.
On completion of this course participants will be able to:
The ACI Certificate in Terminal and Landside Operations consists of the following five online modules:
This is a detailed course which is going to create strategic visionaries in the Aviation-wide Industry. It simplifies the airport operations, airport economics and provide aviation strategy implementation skills that are key to management of Civil Aviation Authority or an airport.
I found this course very informative and shall recommend it to other professionals in the air transport industry. Since completing this course I am now more aware whenever I use an airport and have found myself looking at systems, personnel and infrastructure in a different way.
Special Projects Officer
Thank you. This course provided valuable baseline information specific to aviation and airport management, safety, security and programming. I recommend it to anyone interested in working in or around an airport.
Anna M. Burton
LAWA Chief Resilience Officer, Emergency Management Coordinator II
Studying the ACI Terminal and Landside certification course gave me a comprehensive understanding of a customer centric airport environment, at the same time provided a detailed overview of various stakeholders involved within the overall operational process.
Highly recommend this course to anyone in airport management.
Thanks to ACI for coming up with such a specialised area focused course.
Transport Operations Coordinator