Essential Safety Training – Human Factors Safety Training

Accidents caused by human error are on the rise. They are listed as one of the main causes of aviation accidents. Build a defence against these kinds of accidents with Human Factors Safety Training. This training module helps to reduce these kinds of mishaps by developing an awareness of individual...

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Happy New Year from the OLC Team

Happy New Year and warm greetings to you all as we begin another New Year. 2018 was a fruitful year for the Online Learning Centre (OLC) – we revamped our website, developed new curriculum mapping and training procedures, added to the OLC team and released seven...

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Twelve Common Human Error Preconditions

According to Skybrary, The Human Factors “Dirty Dozen” refers to twelve of the most common human error preconditions, or conditions that can act as precursors, to accidents or incidents. These twelve elements influence people to make mistakes. The Dirty Dozen is a concept developed by Gordon Dupont,...

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Are you up to date on current Airport Security best practice?

It may be worth asking yourself whether you and the staff in your airport, are up to date on the current airport security best practices. Airports around the world are boosting the security measures that are currently in place. More often than not this...

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Use your 2018 Training Budget – Don’t Lose it

Airports around the world have chosen to partner with the Online Learning Centre (OLC) to deliver online training that complements their internal training programs. These OLC training courses are globally recognised and are accredited by Airports Council International (ACI). One way to partner with the OLC is...

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Training to Develop your Sensitivity Towards Passengers with Disabilities

Training on developing your sensitivity towards passengers with disabilities helps airport personnel increase their knowledge, understanding and confidence in providing the right level of customer service. The Online Learning Centre offers a Disability Sensitivity course which details the various methods of communication with people...

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Planning your Airport’s 2019 Training Schedule?

Are you planning next year’s budget and training schedule? The Online Learning Centre (OLC) is the perfect complement to your airport’s internal training program. The OLC offers an extensive training curriculum that is suitable for compliancy and regulatory training, as well as more specialised...

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Become a Master of Airport Business Operations

“This course was extremely beneficial, challenging and informative. A must take for any airport supervisor/manager.” The Certificate in Airport Business Operations has received hundreds of 5-star reviews from airport professionals around the world. Many of these professionals completed this course as part of their...

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New – Study Airport Digital Transformation

Does your airport need help to enter the digital world? We’ve got the solution. ACI’s Online Learning Centre has developed a short course on Airport Digital Transformation. The Airport Digital Transformation course is designed to help airport managers evolve their airport in a digital...

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The ‘must-have’ Airport Security Certificate

Protecting an airport’s passengers, planes and staff is one of the most crucial functions performed in any airport. It is extremely important that all airport staff have the know-how to make flying as safe as possible. To help airport professionals gain a deeper understanding...

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