Smart Security Initiatives in Airports

Improve Customer Experience with Smart Security Initiatives Airports Council International (ACI)’s new Smart Security programme aims to make travel safer, smoother and more efficient. ACI’s new Smart Security Manager, Billy Shallow, commented that “key industry players are challenging the norm and looking at a...

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OLC’s New Dispatch Service

Deliver ACI’s Online Training courses via your local Learning Management System (LMS) You can now provide access to ACI’s suite of world-leading online training courses to employees and service providers via your local Learning Management System (LMS). The Online Learning Centre’s new Dispatch Service...

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NEW: Escort and Follow-Me Operations

We are proud to announce the release of our latest short course – Escort and Follow-Me Operations. Enrol in this course to gain an understanding of the importance of Escort and Follow-Me operations, and the theoretical knowledge required to undertake these operations. This course...

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Is your Airport Ready for ICAO’s New Runway Reporting Requirements?

ICAO’s new requirements for runway surface condition assessment and reporting come into effect in November 2020 as outlined in ICAO Circular 329, Assessment, Measurement and Reporting of Runway Surface Conditions, and ICAO Doc 10064, Aeroplane Performance Manual (APM). From 2020, one single method, for...

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Minimise the Chance of Accidents Caused by Human Error

Research consistently proves that human behaviour and performance is a major component of 85% of aviation-related accidents, and is almost always a contributing factor in the remaining 15%. Airport personnel should be familiar with the most common safety-related issues that are caused by human...

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How to Make the Most of Non-Aeronautical Revenue

Want a solid understanding of the non-aeronautical commercial operations within an airport including the commercial strategy and offering? The Online Learning Centre’s (OLC’s) Certificate in Airport Commercial Management provides learners with a comprehensive introduction to the airport commercial world and the drivers of non-aeronautical...

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Cultivating Airport Leaders at all Levels

Proper succession planning, by definition, is an exercise in anticipating potential future job vacancies within your organisation and preparing for them. This is most effective when the skills of members in your existing team are continually developed. Ensure that personnel across your airport are prepared...

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NEW – Dangerous Goods Regulations Training

A new Dangerous Goods Regulations Training course is now available! This course provides personnel with awareness and recurrent level training with regards to the transportation of dangerous goods by air and is designed to meet the minimum awareness level training requirements for the following...

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Create a Culture of Digital Transformation

Do you want to cultivate a culture of ‘Digital Transformation’ in your airport?  Our short course on Airport Digital Transformation explores digital transformation and how leveraging new technologies will improve airport performance. This course covers: technologies that airports can adopt to become a digital...

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Let us Take Care of your Airport’s Online Training

The Online Learning Centre (OLC) is equipped to take care of your airport’s online component of training. We work with airports around the world to support the implementation and delivery of their professional development programs. There are some great benefits when using the OLC...

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