Effectively train your staff in terminal and landside operations

May 2016

Certificate in Terminal and Landside Operations
Airport professional development

Equip your airport staff with the vital skills and insight for airport terminal and landside operations with ACI’s Certificate in Terminal and Landside Operations.

This course will provide airport personnel with the knowledge needed to ensure positive passenger experiences that are in-line with security protocols and revenue-generating activities.

On completion of the Certificate in Terminal and Landside Operations, participants will be able to:

   - Analyze the complex service delivery chain within airports;
   - understand the tools used by airport operators, working with the wider airport community, to improve customer experiences;
   - describe the various landside facilities and the operational procedures;
   - explain baggage-handling and cargo procedures at airports;
   - describe the major components of the air cargo industry; and
   - understand the importance of the International Civil Aviation Organisation

Price: US$695.00
Duration: 15 hours

For more information visit our website www.olc.aero or contact enrolments@olc.aero

Learn more

En route to the Airport Operations Diploma Program (AODP)

The Certificate in Terminal and Landside Operations is a pathway course to the ACI Airport Operations Diploma Program (AODP).

The AODP has been adopted worldwide by airport operators and service providers to ensure that their personnel have a broad understanding of the key elements of airport operations.

This 45-hour online program is a stepping-stone to a career in airport operations and management.

Also available in Spanish

The Certificate in Terminal and Landside Operations is also available in Spanish!

View the Spanish version here: Certificado en Operaciones en la Terminal y en el Lado Tierra